Radix Health is now Pivotal Health
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We are the IDR Authority™
Finally, a full-service, compliant Independent Dispute Resolution (IDR) platform that helps providers achieve fair reimbursement.
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Reimbursement has become increasingly unpredictable
As payors gained greater leverage, IDR was meant to restore fairness. But many providers lack the tools to navigate admin-heavy process to secure fair reimbursement.
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Pivotal Health is here to balance the scales
As the industry’s only full-service IDR technology, we combine software, data, and service into one seamlessly integrated solution helping providers navigate IDR with confidence and consistency.
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The IDR Authority™ proven results
0
+
Hospital-based clients
0
K+
 IDR claims per month
(2.5m+ Total IDR claims processed)
0
%
Win/success rate
0
:1 ROI
Contingency-based pricing
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An IDR platform designed to restore balance where it's needed most
Scalable & Seamless Technology
Fully automated and integrated to work with all major RCM platforms, making set-up effortless. Once connected our technology runs in the background, streamlining eligibility, reducing friction and improving outcomes. 
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Aligned to Your Outcomes
We’re the only IDR partner who gets paid after our clients do—because we only succeed if you do. No hidden fees. No lock-ins. Just results.
Our Promise

A new era of customer service

A white-glove success model that delivers service without compromise. That’s why our client partnerships last—and why they grow.

“Pivotal Health has provided us, a small local business, with the tools and support to drive our practice forward and recoup the reimbursement that we deserve for the expert care that we provide.”

Timothy Chilcote, MD

President

President Kansas Emergency Physicians

“Pivotal Health has always felt more like a true partner than a vendor — straight shooters who deliver results”

Mark Grossman

CEO

Seven Hills Anesthesia

“Pivotal Health has proven to be a great partner. The service team have been useful resources, and we have had immediate success.”

Kim Campbell

Practice Manager

Williamsburg EP

“We managed IDR internally for a few years. But as our claims volume expanded and the process evolved, Pivotal simplified our workflow and delivered strong results. It’s been great to have Pivotal scale with us as we grow.”

Jordan Deuink

AVP Business Development

Providence Anesthesiology Associates

See what the IDR Authority™ can do for your organization.

Launch your IDR strategy in as little as 30 days. And with contingency-based pricing, you pay nothing until you collect.

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