Who we serve
Our Radiology
IDR Solution
Radiology and emergency services make up nearly 70% of resolved independent dispute resolution1 (IDR) cases under the No Surprises Act, giving many radiology practices hope in pursuing fair payment. However, the IDR process remains cumbersome. Our turnkey radiology IDR solutions can help you recover an impressive reimbursement while your team focuses on patient care.

Ready to see what we can do for your Radiology Group?
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95%

Success Rate

99%

Client Retention

4-5x

Lift on Initial Payment

Trusted by leading partners for radiology

Tangible Results for Radiology Groups

Radiology Groups Face Unique Challenges
Your Reality Today
Volume vs. Reimbursement Squeeze: You're reading more studies than before, yet earning less per case as insurers leverage out-of-network rate-setting to drive down payments.
Resource Drain: Your small billing team is challenged with managing numerous underpayments while maintaining operations.
Specialty Vulnerability: Radiology and emergency services account for 70% of all IDR disputes. Insurers often underpay, understanding that many practices may not dispute on a larger scale.
Your Reality with Pivotal
Aligned Incentives: We only earn when you do. Pivotal is compensated solely on additional reimbursement we generate for your practice. No lock-ins, no exclusivity.
Fair, Sustainable Reimbursement: Pivotal helps providers recover the revenue they deserve: ethically and transparently. We've helped clients secure up to 5x higher payments while keeping compliance and integrity at the forefront.
Your Team, Freed Up: Launch in two weeks. From there, our experts handle every step of IDR so your staff can focus on patients, not paperwork.
Revenue You Can Count On: Pivotal turns unpredictable disputes into predictable cash flow, so you can plan confidently and grow sustainably. Plus, we average around 45 days for radiology IDR.

Your Path to Fair Reimbursement for Radiology

Easy Onboarding

  • Connect to your billing system
  • Identify claims automatically
  • Maintain zero workflow disruption

Comprehensive Review

  • Review underpaid claims 
  • Process claims immediately
  • Formulate data-backed arguments 

Rapid Response

  • Perform efficient, timely filings 
  • Meet deadlines and handle paperwork
  • Professionally reply to payor feedback 

Proven Results

  • Our success rate averages 95%
  • On average, IDR takes 45 days 
  • We offer complete transparency through our dashboard
How Pivotal Transforms Radiology IDR Solutions
Shared Success, Not Shortcuts
We only earn money when you do. Our contingency-based structure ties our results directly to your reimbursement outcomes: no upfront costs, no empty promises. It’s simple: your success defines ours.
Seamless Launch
All we need is a simple 835/837 file feed and Pivotal handles the rest. Implementation takes about two weeks and requires no IT overhaul or training. You can even validate results with a single test claim before expanding.
Proven Performance Backed by Data
With a 95% average success rate and insights drawn from millions of data points, Pivotal knows how to build the strongest possible case for fair reimbursement. Every argument is grounded in evidence, not guesswork.
Transparency You Can See
Track every dispute, payment, and resolution through your 24/7 Pivotal dashboard. You’ll always know where things stand, without needing to chase updates.
Built to Scale
Whether you manage hundreds or thousands of claims, our platform adapts effortlessly. Our technology handles the administrative burden so your team can focus on treating your patients.
Dedicated Expertise
Your Pivotal success manager knows your account, specialty, and payors. Expect personal responses within hours, not call-center scripts or ticket numbers.

Common Questions About Radiology IDR Solutions

How quickly can we start seeing results?
What if we're already using another IDR vendor?
How do you achieve such high win rates?
Do we need to change our billing processes?
Are billing process changes required?
What's the catch? This sounds too good to be true.
Ready to put fair back in reimbursement?

For practices committed to fair reimbursement, Pivotal Health's Radiology IDR solution recovers your rightful compensation.

Get Your Free IDR Assessment
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Citation: [1] Explainer: Federal independent dispute resolution process for surprise medical bills  Citation: [2] EDPMA Data Analysis: No Surprises Act Independent Dispute Resolution Effectiveness

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